smartchat

Submit templates

Submits template drafts to WhatsApp for approval. Call without plan_id for a preview of what would be submitted, then again with the plan_id. Sends nothing to contacts; WhatsApp decides within a few minutes to 24 hours.

POST /v1/template-submissions

Permissiontemplates:submit (all permissions)
RiskSend (reaches other people)
Idempotency-KeyRequired (how it works)
Safe to repeatSafe to repeat with the same Idempotency-Key: the first answer comes back and nothing is done twice.
Rate limit classsend (120 requests per minute per key)
ConfirmationPreview first, then the call with the plan ID
MCP toolsubmit_templates
Since version2026-10-25

#What it does

  • Changes data in your account. It does not send messages to contacts.
  • Acts on a connected outside system.
  • Needs a confirmation step (a preview first).
  • Safe to repeat with the same Idempotency-Key.

#Request

Header

NameRequiredDescription
AuthorizationyesBearer <key>
Idempotency-KeyyesA unique value for this operation, for example a UUID (1 to 255 visible ASCII characters).

Body (JSON)

NameTypeRequiredDescription
template_idsarray of stringyesThe templates to submit, from list_templates. up to 20 items
plan_idstringnoFrom the preview call. Omit it to get a preview.

#Examples

curl -X POST "https://api.smartchat.marketing/v1/template-submissions" \
  -H "Authorization: Bearer $SMARTCHAT_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H "Content-Type: application/json" \
  -d '{
  "template_ids": [
    "tpl_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
    "tpl_5d2e9b7c1a3f4e6d8c0b2a4f6e8d1c3b"
  ]
}'
import os
import uuid
import requests

response = requests.post(
    "https://api.smartchat.marketing/v1/template-submissions",
    headers={
        "Authorization": "Bearer " + os.environ["SMARTCHAT_API_KEY"],
        "Idempotency-Key": str(uuid.uuid4()),
    },
    json={
        "template_ids": [
            "tpl_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
            "tpl_5d2e9b7c1a3f4e6d8c0b2a4f6e8d1c3b",
        ],
    },
)
response.raise_for_status()
print(response.json())
const response = await fetch("https://api.smartchat.marketing/v1/template-submissions", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.SMARTCHAT_API_KEY}`,
    "Idempotency-Key": crypto.randomUUID(),
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "template_ids": [
      "tpl_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
      "tpl_5d2e9b7c1a3f4e6d8c0b2a4f6e8d1c3b"
    ]
  }),
});
if (!response.ok) throw new Error(await response.text());
console.log(await response.json());

Response (200):

{
  "object": "template_submission_plan",
  "plan_id": "pln_9a8b7c6d5e4f43a2b1c0d9e8f7a6b5c4",
  "expires_at": "2026-10-25T09:51:07Z",
  "templates": [
    {
      "template_id": "tpl_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
      "name": "Autumn menu",
      "status": "draft",
      "outcome": "would_submit",
      "issues": [],
      "error_code": null
    },
    {
      "template_id": "tpl_5d2e9b7c1a3f4e6d8c0b2a4f6e8d1c3b",
      "name": "Weekend offer",
      "status": "draft",
      "outcome": "blocked",
      "issues": [
        "The text must not end with a placeholder. Add something after it, e.g. a punctuation mark."
      ],
      "error_code": null
    }
  ],
  "submitted_at": null
}

#Response

Status 200. Every response has the headers Request-Id, SmartChat-Version and X-RateLimit-*.

NameTypeDescription
objectstringtemplate_submission_plan = preview, nothing was submitted. template_submission = the result. one of: template_submission_plan, template_submission
plan_idstring or nullPass this as plan_id in a second call to submit. Null in the result. up to 36 characters
expires_atstring or nullThe plan is valid until this time (10 minutes) and can be used once. Null in the result. up to 40 characters; format date-time
templatesarray of objectOne entry per template, in the order of the request. up to 20 items
templates[].template_idstringTemplate ID.
templates[].namestringName of the template. up to 120 characters
templates[].statusstringApproval state of the template after this call. one of: draft, pending, approved, rejected, paused, disabled
templates[].outcomestringwould_submit (preview), submitted, already_pending, already_approved, blocked (breaks a WhatsApp rule, see issues) or failed (see error_code). one of: would_submit, submitted, already_pending, already_approved, blocked, failed
templates[].issuesarray of stringRule violations that block the submission. Empty if none. up to 50 items
templates[].error_codestring or nullError code from the error catalog if outcome is failed, otherwise null. up to 60 characters
submitted_atstring or nullWhen the templates were handed to WhatsApp. null in the preview, because nothing was submitted yet. up to 40 characters; format date-time

#Errors

CodeStatusWhen
bad_request400The request could not be read.
idempotency_key_invalid400The 'Idempotency-Key' header must be 1 to 255 visible ASCII characters.
idempotency_key_required400This call needs an 'Idempotency-Key' header.
missing_parameter400A required field is missing.
plan_required400This action needs a plan_id from a preview.
unknown_parameter400A field is not known.
api_key_expired401This API key has expired.
api_key_invalid401This API key is not valid.
api_key_revoked401This API key was revoked.
authentication_required401No API key was sent. Send 'Authorization: Bearer <key>'.
account_blocked403This account is blocked.
insufficient_scope403This key lacks a required permission.
ip_not_allowed403This IP address is not allowed for this key.
plan_not_found404No plan with this ID exists.
template_not_found404No template with this ID exists in this account.
idempotency_in_progress409A request with this idempotency key is still running.
plan_already_used409The plan was already used.
plan_mismatch409The plan belongs to another account, key, action or request.
plan_expired410The plan is older than 10 minutes.
idempotency_key_reused422This idempotency key was already used with a different request.
validation_failed422A field is not valid.
whatsapp_not_connected422No WhatsApp number is connected.
rate_limited429Too many requests. Wait and try again.
internal_error500Something went wrong on our side.
upstream_error502A connected service (for example WhatsApp) reported an error.
service_unavailable503The service is temporarily unavailable.

All errors use one format.