List conversations

Lists the inbox conversations, newest message first, with the last message and the unread count. Filters by contact, unread state and a search word. Use get_conversation for the messages of one conversation.

GET /v1/conversations

#What it does

• Only reads data. It changes nothing and sends nothing.

#Request

Query parameters

#Lists, filters and sorting

• Items per page: limit from 1 to 100, default 20 (MCP: default 20, maximum 50).
• Next page: send next_cursor of the answer as cursor. The cursor only works with the same filters. See Pagination.
• Filters: contact_id, unread, query.
• Sorting: newest first (created_at descending, then id descending); no other order.

#Examples

curl "https://api.smartchat.marketing/v1/conversations?unread=true&limit=20" \
  -H "Authorization: Bearer $SMARTCHAT_API_KEY"

import os
import requests

response = requests.get(
    "https://api.smartchat.marketing/v1/conversations",
    headers={"Authorization": "Bearer " + os.environ["SMARTCHAT_API_KEY"]},
    params={
        "unread": "true",
        "limit": "20",
    },
)
response.raise_for_status()
print(response.json())

const response = await fetch("https://api.smartchat.marketing/v1/conversations?unread=true&limit=20", {
  method: "GET",
  headers: {
    Authorization: `Bearer ${process.env.SMARTCHAT_API_KEY}`,
  },
});
if (!response.ok) throw new Error(await response.text());
console.log(await response.json());

Response (200):

{
  "object": "list",
  "data": [
    {
      "object": "conversation",
      "id": "cnv_1a2b3c4d5e6f47a8b9c0d1e2f3a4b5c6",
      "contact": {
        "id": "con_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
        "name": "Mia Muster",
        "phone": "+4915112345678"
      },
      "last_message": "Is a table free on Friday?",
      "last_message_at": "2026-10-25T09:41:07Z",
      "last_direction": "inbound",
      "unread_count": 1,
      "window_open": true,
      "window_expires_at": "2026-10-26T09:41:07Z",
      "origin": "direct",
      "created_at": "2026-10-25T09:41:07Z"
    }
  ],
  "has_more": false,
  "next_cursor": null,
  "url": "/v1/conversations"
}

#Response

Status 200. Every response has the headers Request-Id, SmartChat-Version and X-RateLimit-*.

#Errors

All errors use one format.