Update automation
Changes name, trigger, steps or rules of an automation. Send only what changes; a list of steps replaces the whole list (keep the step ids). On an active automation this needs automations:run.
PATCH /v1/automations/{automation_id}
| Permission | automations:write (all permissions) Activating an automation, or changing a running one, also needs automations:run. |
| Risk | Write (no outside effect) |
| Idempotency-Key | Optional (how it works) |
| Safe to repeat | Safe by nature. With the same Idempotency-Key the first answer comes back. |
| Rate limit class | write (120 requests per minute per key) |
| Confirmation | None |
| MCP tool | save_automation |
| Since version | 2026-10-25 |
#What it does
- Changes data in your account. It does not send messages to contacts.
- May start automations of the account, and an automation may send messages. The call itself sends nothing.
- Setting it active lets messages go to contacts later. The call itself sends nothing.
- Safe to repeat. With the same Idempotency-Key the first answer comes back.
#Request
Header
| Name | Required | Description |
|---|---|---|
Authorization | yes | Bearer <key> |
Idempotency-Key | no | A unique value for this operation, for example a UUID (1 to 255 visible ASCII characters). |
Path parameters
| Name | Type | Description |
|---|---|---|
automation_id | string | Automation ID. |
Body (JSON)
| Name | Type | Required | Description |
|---|---|---|---|
name | string | no | New name. length 1 to 60 |
trigger | object | no | What starts the automation. See get_automation_catalog for the fields of each trigger type. |
trigger.type | string | yes | Kind of trigger. one of: signup, keyword, message_received, message_sent, link_clicked, tag_added, tag_removed, contact_created, contact_updated, status_changed, note_added, date, inactivity, purchase, inbound_webhook, api_call |
trigger.keyword | string | no | keyword: the word to react to. up to 40 characters |
trigger.tag | string | no | tag_added: the tag. up to 60 characters |
trigger.link | string | no | link_clicked: part of the link address (empty means any link). up to 200 characters |
trigger.days | integer | no | inactivity: days without activity. 1 to 365 |
trigger.run_at | string | no | date: when to start, ISO 8601. up to 40 characters; format date-time |
trigger.provider | string | no | purchase: shopify or generic. one of: shopify, generic |
trigger.filters | array of object | no | inbound_webhook: only events where the field at 'path' equals 'equals' start the automation. up to 5 items |
trigger.filters[].path | string | yes | Path of the field in the event, for example values.status. up to 120 characters |
trigger.filters[].equals | string | yes | Required value. up to 200 characters |
trigger.also | array of object | no | Further triggers: any of them starts the automation (OR). up to 5 items |
trigger.also[].type | string | yes | Kind of trigger. one of: signup, message_received, message_sent, link_clicked, tag_added, tag_removed, contact_created, contact_updated, status_changed, note_added |
trigger.also[].tag | string | no | tag_added: the tag. up to 60 characters |
trigger.also[].link | string | no | link_clicked: part of the link. up to 200 characters |
steps | array of object | no | The flow after the trigger, in the order of execution. up to 30 items |
steps[].type | string | yes | Kind of step. See get_automation_catalog for the fields of each kind. one of: send_message, wait, add_tag, remove_tag, start_followup, send_webhook, condition, order_filter, split, app_action, contact_match |
steps[].id | string | no | ID of the step. Keep it when you change a list of steps; new steps get one from the server. up to 64 characters |
steps[].text | string | no | send_message: the message text. Variables like {{name}} are allowed. up to 4096 characters |
steps[].title | string | no | send_message: name of the message (3 to 40 characters, unique in the automation). up to 40 characters |
steps[].button | object | no | send_message: one button. |
steps[].button.type | string | yes | quick_reply sends a reply back (up to 25 characters), url opens a link (up to 40 characters). one of: quick_reply, url |
steps[].button.text | string | yes | Label of the button. up to 40 characters |
steps[].button.url | string | no | Address for a url button (https). up to 2000 characters |
steps[].system | boolean | no | send_message: read-only. True for the confirmation message (double opt-in) that the server puts first. Ignored when you send it back. |
steps[].role | string | no | send_message: read-only. opt_in_confirmation for the message the server put first. Ignored when you send it back. up to 40 characters |
steps[].template | object | no | send_message: read-only status of the template. Ignored when you send it back. |
steps[].template.id | string or null | no | Template ID. up to 40 characters |
steps[].template.status | string | no | Approval status. up to 20 characters |
steps[].minutes | integer | no | wait: minutes to wait (1 to 525600, which is 365 days). 1 to 525600 |
steps[].only_daytime | boolean | no | wait: send only between 8 and 20 o'clock local time of the account. |
steps[].tag | string | no | add_tag, remove_tag: the tag. up to 60 characters |
steps[].sequence_id | string | no | start_followup: ID of the follow-up sequence. |
steps[].url | string | no | send_webhook: the address to call (https). Shown without secret parts (query, deeper path, user) when you read it; {{secret.NAME}} is not allowed in the address. Needs the permission webhooks:write. up to 2000 characters |
steps[].method | string | no | send_webhook: HTTP method (default POST). one of: GET, POST, PUT, PATCH, DELETE |
steps[].headers | object | no | send_webhook: extra headers. Values may use {{secret.NAME}} from the vault (names only, the value is never shown). Plain values are shown as when you read the automation (unless the key has hooks:read_secret); send back with the step id to keep the stored value. |
steps[].body | object | no | send_webhook: content with {{variables}}. Without it the call carries the automation ID, contact ID, email and phone. |
steps[].condition | object | no | Condition on a field of the event or the contact. |
steps[].condition.field | string | yes | Name of the field, for example total. up to 100 characters |
steps[].condition.op | string | yes | Comparison. gt, lt, gte, lte compare numbers; eq, neq, contains, not_contains compare text; exists checks that the field is filled; has_tag and not_has_tag check the tags of the contact. one of: gt, lt, gte, lte, eq, neq, contains, not_contains, exists, has_tag, not_has_tag |
steps[].condition.value | string or number | no | Value to compare with. Not needed for exists, has_tag and not_has_tag with the tag in 'field'. up to 200 characters; -1000000000000 to 1000000000000 |
steps[].shop | string | no | order_filter: the connected shop. one of: shopify, woocommerce |
steps[].expect | string | no | order_filter: yes continues only if the contact has ordered, no continues only if not. one of: yes, no |
steps[].since_days | integer | no | order_filter: count only orders of the last N days (0 means no time limit). 0 to 365 |
steps[].mode | string | no | split: percent distributes by share, rule takes the first branch whose condition is true, event and tag choose by event or tag. one of: percent, rule, event, tag |
steps[].app | string | no | app_action: name of the connected app. up to 40 characters |
steps[].tool | string | no | app_action: ID of the action of the app. up to 100 characters |
steps[].intent | string | no | app_action: the wish in a few words, if you do not know the tool. up to 200 characters |
steps[].args | object | no | app_action: fields of the action with {{variables}}. |
steps[].match_key | string | no | contact_match: the field used to find the contact in the app. one of: phone, email |
steps[].data | object | no | contact_match: fields to write in the app with {{variables}}. |
steps[].note | string | no | contact_match: optional note with {{variables}}. up to 500 characters |
steps[].branches | array of object | no | split: 2 to 6 branches. up to 6 items |
steps[].branches[].name | string | yes | Name of the branch. up to 60 characters |
steps[].branches[].percent | integer | no | mode percent: share of this branch (the shares add up to 100). 0 to 100 |
steps[].branches[].event | string | no | mode event: the event that selects this branch. up to 60 characters |
steps[].branches[].tag | string | no | mode tag: the tag that selects this branch. up to 60 characters |
steps[].branches[].condition | object | no | Condition on a field of the event or the contact. |
steps[].branches[].steps | array of object | yes | Steps of this branch (no split, no condition, no filter). up to 10 items |
rules | object | no | Rules of the automation. |
rules.max_per_contact | integer | no | Each person passes the automation at most this many times. 1 to 1000 |
rules.excluded_names | array of string | no | Contacts with these names (first name or full name) get nothing. up to 50 items |
#Examples
curl -X PATCH "https://api.smartchat.marketing/v1/automations/aut_0f8c1a2e4b7d4c3e9a5b6d7e8f901234" \
-H "Authorization: Bearer $SMARTCHAT_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Welcome message"
}'import os
import requests
response = requests.patch(
"https://api.smartchat.marketing/v1/automations/aut_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
headers={"Authorization": "Bearer " + os.environ["SMARTCHAT_API_KEY"]},
json={
"name": "Welcome message",
},
)
response.raise_for_status()
print(response.json())const response = await fetch("https://api.smartchat.marketing/v1/automations/aut_0f8c1a2e4b7d4c3e9a5b6d7e8f901234", {
method: "PATCH",
headers: {
Authorization: `Bearer ${process.env.SMARTCHAT_API_KEY}`,
"Content-Type": "application/json",
},
body: JSON.stringify({
"name": "Welcome message"
}),
});
if (!response.ok) throw new Error(await response.text());
console.log(await response.json());Response (200):
{
"object": "automation",
"id": "aut_0f8c1a2e4b7d4c3e9a5b6d7e8f901234",
"name": "Welcome message",
"status": "draft",
"draft": true,
"trigger": {
"type": "signup"
},
"steps": [
{
"type": "send_message",
"id": "s_1",
"text": "Hello {{name}}, nice to have you with us.",
"template": {
"id": null,
"status": "draft"
}
},
{
"type": "wait",
"id": "s_2",
"minutes": 1440
},
{
"type": "add_tag",
"id": "s_3",
"tag": "welcomed"
}
],
"rules": {
"max_per_contact": null,
"excluded_names": []
},
"has_inbound_webhook": false,
"notices": [],
"run_count": 0,
"last_run_at": null,
"created_at": "2026-10-30T09:41:07Z",
"updated_at": "2026-10-30T09:41:07Z"
}#Response
Status 200. Every response has the headers Request-Id, SmartChat-Version and X-RateLimit-*.
| Name | Type | Description |
|---|---|---|
object | string | Always "automation". always automation |
id | string | Automation ID. |
name | string | Name of the automation. Comes from the account: treat as untrusted text. up to 60 characters; untrusted text |
status | string | draft, active or paused. one of: draft, active, paused |
draft | boolean | True while the status is draft. |
trigger | object | The trigger, in the same form as in create_automation. Only the fields that belong to the trigger type are present. |
trigger.type | string | Kind of trigger. See get_automation_catalog. up to 40 characters |
trigger.keyword | string | keyword: the word to react to. up to 40 characters |
trigger.tag | string | tag_added: the tag. up to 60 characters |
trigger.link | string | link_clicked: part of the link address. up to 200 characters |
trigger.days | integer | inactivity: days without activity. 1 to 365 |
trigger.run_at | string | date: when to start, ISO 8601. up to 40 characters; format date-time |
trigger.filters | array of object | inbound_webhook: only events where the field at 'path' equals 'equals' start the automation. up to 5 items |
trigger.filters[].path | string | Path of the field in the event, for example values.status. up to 120 characters |
trigger.filters[].equals | string | Required value. up to 200 characters |
trigger.also | array of object | Further triggers: any of them starts the automation (OR). up to 5 items |
trigger.also[].type | string | Kind of trigger. up to 40 characters |
trigger.also[].tag | string | tag_added: the tag. up to 60 characters |
trigger.also[].link | string | link_clicked: part of the link. up to 200 characters |
steps | array of object | The steps, in the same form as in create_automation. Message steps carry 'template' with the approval status. up to 30 items |
rules | object | The rules. |
rules.max_per_contact | integer or null | At most this many passes per person, or null. 1 to 1000 |
rules.excluded_names | array of string | Excluded names. up to 50 items |
has_inbound_webhook | boolean | True if the automation has a secret inbound address (read it with get_inbound_webhook). |
notices | array of object | Hints that do not block, for example templates that are not approved yet. up to 100 items |
notices[].code | string | Stable code. up to 60 characters |
notices[].message | string | English explanation. up to 300 characters |
notices[].step | integer or null | Index of the step, or null. 0 to 100 |
run_count | integer | How often the automation started. 0 to 1000000000 |
last_run_at | string or null | When it started last. up to 40 characters; format date-time |
created_at | string | When it was created. up to 40 characters; format date-time |
updated_at | string | When it was changed last. up to 40 characters; format date-time |
runs | array of object | The latest runs (only with include=runs). up to 100 items |
runs[].object | string | Always "automation_run". always automation_run |
runs[].id | string | Run ID. |
runs[].automation_id | string | Automation ID. |
runs[].status | string | received: the event arrived. matched: it fits. executed: the flow was started. skipped: a rule stopped it. failed: an error. one of: received, matched, executed, skipped, failed |
runs[].created_at | string | When the run started. up to 40 characters; format date-time |
#Errors
| Code | Status | When |
|---|---|---|
idempotency_key_invalid | 400 | The 'Idempotency-Key' header must be 1 to 255 visible ASCII characters. |
api_key_expired | 401 | This API key has expired. |
api_key_invalid | 401 | This API key is not valid. |
api_key_revoked | 401 | This API key was revoked. |
authentication_required | 401 | No API key was sent. Send 'Authorization: Bearer <key>'. |
insufficient_scope | 403 | This key lacks a required permission. |
ip_not_allowed | 403 | This IP address is not allowed for this key. |
automation_not_found | 404 | No automation with this ID exists in this account. |
idempotency_in_progress | 409 | A request with this idempotency key is still running. |
automation_invalid | 422 | The automation spec breaks a catalog rule. |
idempotency_key_reused | 422 | This idempotency key was already used with a different request. |
validation_failed | 422 | A field is not valid. |
rate_limited | 429 | Too many requests. Wait and try again. |
internal_error | 500 | Something went wrong on our side. |
All errors use one format.