Connect Claude
#Steps
- In Claude, open the settings for connectors (custom connectors) and add a new one.
- Enter the address
https://api.smartchat.marketing/mcp. - Claude opens the SmartChat consent page. Check the permissions. Start with Read. Agree.
- Back in Claude, the connector shows as connected.
#Test it
Ask Claude: "Use SmartChat to show my account name and how many contacts I have." Claude should call a read tool and answer. Nothing is changed.
#More permissions
Connect again with the level Draft if Claude should prepare newsletters, templates or automations. Give the extra permissions to send, to submit templates or to publish only if you really want that; they are ticked on their own.
#If it does not work
| Problem | What to do |
|---|---|
| Claude says the sign-in failed | Disconnect and connect again. Connections of the earlier SmartChat server do not work any more. |
| A tool is missing | The connection lacks the permission. Connect again with more permissions. |
An error with insufficient_scope | Same: the permission named in required_scope is missing. |
An error with window_closed | Free text is not allowed after 24 hours. Ask Claude to use an approved template. |
The menus and steps in Claude can change at any time, independent of SmartChat. The steps above may not match your screen exactly. If a menu name differs, look for "connectors" or "MCP" in Claude's settings. If you ask support for help, include the request_id from the error.